Quite often Windows users facing a problem when the system can’t identify the connected device. In such cases, the Device Manager contents an Unknown device and the next information displayed in its Device Status box: The Drivers for This Device Are Not Installed. (code 28).
Wait till Windows searches for the compatible driver for your network adapter, downloads it and installs it. Close the Device Manager window. Then, reboot your computer. Check if you can find the network adapter driver. If the problems still persist then go for the next fix. Fix 7 – Rollback network adapter driver update. Intel SMBus Controller device drivers are overwritten with Intel® Chipset Device Software when updated through Microsoft Windows. Update, causing a loss of functionality for affected Intel SMBus Controller devices. 1 This loss of functionality applies to Windows. 7, Windows 8, Windows 8.1, and Windows Server systems.
Such error is related to Device Manager and it’s important to mention that in most cases Code 28 means that you don’t have the latest device’s drivers installed on your machine and all you need to do is just install them.
How to Fix The Drivers for This Device Are Not Installed Code 28?
Solution 1. Update Drivers for the Device
This method will be useful in case you know which device causes the issue or you even have its manufacturer’s CD with appropriate drivers to install. All you need to do is to install drivers on your PC.
In case you don’t have such CD – you can download the latest drivers from the manufacturer’s official website.
Follow the instructions:
- Download the latest drivers manually from the manufacturer’s official website. Run setup.exe or other executable files that you’ve downloaded;
- In case there is no executable file in your downloads: run the Device Manager (run Command prompt, then type in and run command msc), find the needed device in the list. Right click on it and choose its Properties. Now switch to Driver tab and press Update Driver button.
- After that – follow the installation wizard’s instructions and install the needed drivers.
Solution 2. Find and Install the Needed Drivers by Using Device’s ID
In case the device is not identified and you don’t know exactly what device causes issues, you might need its ID to try to find the needed drivers. To find out the ID of the device follow the instructions:
- Go to Device Manager, find the Unknown device in the list, right click on it and choose its Properties;
- In Properties switch to Details tab, now switch parameter in the field to Hardware IDs;
- As a result, you will see a few IDs. Almost every ID has some deeper information about the device. Now we are going to search the drivers by using the ID – right click on it and press Copy;
We’ve found the ID of the device, now we need to find the needed drivers. The first thing – we will Google the ID to find the name of the device (or even a link to download the driver). When you got the name of the device – try to download the drivers from the manufacturer’s website or a third-party website (do it at your own risk!).
In case you can’t find them using the official website, try to use, as example, this website.
Network Controller Driver Windows 8
It has a great search option, you just need to paste the copied ID of the device into the search field and press Search. In case the drivers are in the website’s database—you can download the drivers directly from the website using the appropriate icon.
Solution 3. Try to Install the Needed Drivers in Compatibility Mode
Sometimes older drivers’ versions can be successfully installed by using the Windows compatibility mode. In case you have the drivers’ installation file (for example, on manufacturer’s CD) which causes errors – try to use the next method.
- Open the folder where the drivers’ installation file is located, right click on it and then choose its Properties;
- Now switch to Compatibility tab;
- Check on Run this program in compatibility mode for: and try different OS versions (most often users are successful with Windows Vista).
Solution 4. Use Fix it (Automatic Tool)
This is an automatic tool to fix the Code 28 issue. All you have to do is to download the Fix it utility from the below link and install it in your computer.
- Download Fix it from here;
- Install it on your computer;
- Launch it and you will see the next options:
- Hardware devices are not working or are not detected in Windows;
- Diagnose and fix Windows USB problems automatically;
- Choose any of the options above;
- The rest of the work will be done automatically.
Additional Methods on How to Fix Code 28
In case the error Code 28 didn’t disappear after you tried all of the steps above, you can perform one of these additional methods:
Roll Back the Driver to the Version Prior to Your Update;
- Run the Device Manager;
- Right click on the device which you want to roll back the driver and open its Properties;
- Switch to Drivers tab;
- Click the button Roll Back Driver.
Network Controller Driver Windows 10 Code 28 Serial
Using System Restore to Undo the Changes
In case you’ve created the Windows restore points earlier – it’s the best time to recover recent Device Manager changes by using it. Error code 28 should disappear after that.
Tip. It’s better to perform a backup of your drivers from time to time because it can help you to restore the correct functioning of the hardware and devices (USB devices, scans, printers etc.) quickly.
Code error 28 is a device manager error code, it mainly occurs to sound card, video card or USB devices, but it may also happen to Ethernet Controller or Bluetooth on Windows 7/8/10 either 32 or 64 bit. Once it appeared on your PC, you will find that the Video Controller, Realtek HD audio, USB device or many other devices in device manager show that the drivers for this device are not installed.
To make matter worse, it is possible that your computer occasionally freezes for a short time, or that Windows 10 responds to the mouse or keyboard slowly. All of these will enormously affect your computer use.
What is more, code error 28 is virtually a driver issue which can be seen for the error message above, for most cases, it may be due to the missing, corrupted or the outdated drivers, so on the basis of all the facts about this device manager error, this tutorial will focus on telling you how to fix the code 28 error in terms of device driver issues which result in the drivers for this device are not installed.
Network Controller Windows 10
Solutions:
Solution 1: Uninstall and Reinstall the Device Driver
As it can conclude from the code error 28 massage: The drivers for this device are not installed, it is easy to know to figure out that error, you can at the very beginning try to uninstall and reinstall the device driver.
Here choose to uninstall Base system device for a reference.
1: Enter Device Manager.
2: Navigate to Other Devices and right click it to expand it.
Network Controller Driver Windows 7
3: Under Other Devices, locate Base system device and right click it to Uninstall it.
Then you can see that Windows 10 will search for your computer for the latest Base System Device driver for you.
4: Restart the computer. It is for the purpose of making Windows 10 reinstall the online drivers for you.
But in most cases, you will find that Windows 10 cannot help you find the compatible or latest Base System Device or any other device driver, so under this circumstance, you can go to the official site to search for the right device driver, thus fixing the code error 28: the drivers for the device are not installed.
Solution 2: Update the Device Driver
As it is mentioned above, the code 28 error is a driver issue, therefore, in a large sense, you can try to download or update such problematic device drivers as VGA Controller, Realtek HD audio, or USB devices drivers for Windows 10.
To fix the code 28 error in the quickest way, you are advised to download or update the device driver via Driver Booster.
Driver Booster is a safe and professional driver downloading and updating tool, with the help of it, you can update the Video Controller or Realtek HD audio drivers in several minutes within three clicks. In this way, Driver Booster is also a perfect tool to fix the code 28 error.
Firstly, Download, install and run Driver Booster on your computer.
1: Scan. As long as you click it, Driver Booster will automatically scan your PC for the missing or outdated or corrupted drivers, so it can find out the Base system device driver is having a driver issue.
2: Update or Update Now. Find the outdated driver or missing drivers, click Update button or Update Now button to download and update the driver.
Then you will it very easy to fix code 28 error that the drivers for the device are not installed issue by updating the device drivers, such as Base system device drivers.
In a word, as one of the device manager code errors, the code error 28 might have hung over you for a long time, in this way, it will be very wise of you to refer to this tutorial for the detailed and efficient solutions to fix this code 28 error: The drivers for this device are not installed.
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